Domain ownership produtosesotericos.pt / Comprartudo.pt / produtosesotericos.es
The websites Produtoesotericos.pt / Compratudo.pt / Produtoesotericos.es and the associated domains Produtoesotericos.pt / Compratudo.pt / Produtoesotericos.es are registered under the “Regulation of domain registration/subdomain of Produtoesotericos.pt / Compratudo”. pt /produtoesotericos.es in which they are owned by Milagre Lda. With headquarters at Rua da Paradela 388, 4510-362, S. P. Cova, Gondomar, NIF:517 200 791.
Object and scope of application
These General Conditions of Contract and Use apply to visitors to the website Produtoesotericos.pt / Compratudo.pt / Produtoesotericos.es as well as to any commercial transactions carried out through the stores Produtoesotericos.pt / Compratudo.pt / Produtoesotericos.es available there.
Browsing the website, as well as purchasing any product, implies acceptance of these General Conditions of Contract and Use by the User and the Customer.
Empresa Milagre Lda reserves the right to change these conditions of use and contracting without prior notice, with any changes being published on the websiteprodutoesotericos.pt / Compratudo.pt /produtoesotericos.es
Information about content
The websites Produtoesotericos.pt / Compratudo.pt / Produtoesotericos.es are intended for private use only. The reproduction, transfer, distribution or storage of the contents of the websites Produtoesotericos.pt / Compratudo.pt / Produtoesotericos.es without prior written authorization is prohibited for purposes other than strictly personal use.
Company Milagre Lda reserves the right to modify at any time the information and commercial offer presented regarding: products, prices, promotions, commercial conditions and services.
It is expressly prohibited to introduce links to our website for commercial purposes without prior authorization from Empresa Milagre Lda. Likewise, the use of the domain Produtoesotericos.pt / Compratudo.pt / Produtoesotericos.es for abusive purposes, and without prior authorization, may be subject to recourse to competent legal means by Empresa Milagre Lda. In the event that you find links on other websites that allow you to access Produtoesotericos.pt / Compratudo.pt / Produtoesotericos.es, we inform you that Empresa Milagre Lda, has no responsibility for the origin of the page or the content contained therein.
We make every effort to ensure that the information presented is free from typographical errors and whenever these occur, we will correct them as soon as possible. If the information presented does not correspond to the characteristics of the product, the Customer has the right to terminate the purchase and sale contract under the applicable legal terms.
The photographs presented on the website are for illustrative purposes only. We recommend that you consult the product in detail for information about its characteristics.
Product prices and specifications are subject to change without prior notice.
Despite the efforts of the Company, Milagre Lda, some products may be priced incorrectly, so we check prices whenever we process orders. If the price of the product is lower than the advertised price, it will be corrected so that the Customer pays the correct price. If the price is higher, we will inform the Customer by email or telephone and await your decision to accept the new proposal or cancel the order.
In case of unavailability of the product and/or out of stock, the Customer will be informed by phone or email, being able to indicate whether they wish to keep the order or cancel it.
All contractual information is written in Portuguese, as well as information on articles, email communications and formalization of the sale.
Responsibilities
All products sold at Produtoesotericos.pt / Compratudo.pt / Produtoesotericos.es are in compliance with Portuguese legislation.
The Company, Milagre Lda, declines any responsibility in case of violation of the legislation of the country where the order is delivered. It is the Customer's responsibility to check with local authorities the conditions for importing or using the products they wish to order.
Produtoesotericos.pt / Compratudo.pt / Produtoesotericos.es is not responsible for losses resulting from interference, interruptions, computer viruses, malfunctions or disconnections of the operating system that may temporarily prevent access, navigation or the provision of services to Users .
Obligations of Customers and Users
The Customer and the User must comply with these general conditions and respect them. They undertake, in particular, to comply with the following obligations:
It is prohibited to introduce, store or disseminate defamatory, obscene, insulting, xenophobic and/or any other content through the website that violates the general principles of law and public order;
Save, and do not disclose, your password to enter the website in order to prevent third parties from accessing your account at Produtoesotericos.pt / Compratudo.pt / Produtoesotericos.es
Do not use false identities;
Providing personal data and correct addresses so that orders can be properly processed;
The Customer is responsible for the veracity of the data communicated to Empresa Milagre Lda and undertakes to immediately insert any changes to their Registration Account at Produtoesotericos.pt / Compratudo.pt / Produtoesotericos.es.
The Company, Milagre Lda, declines any responsibility for any delay or impossibility of processing the order, particularly at the time of delivery, resulting from an error or insufficient data communicated by the Customer.
The use of this website is subject to the conditions of use pre-defined by the Company, Milagre Lda, as its sole and exclusive owner.
Its users are therefore expressly prohibited from transmitting messages or information that are offensive, misleading, defamatory, obscene or that violate, in any way, the right to privacy or intellectual or industrial property of third parties, as well as the provision of any information that may be harmful to third parties or the website owner.
The Company, Milagre Lda. reserves the right to delete the user's account if any of these situations occur.
Privacy and Protection of Personal Data
The data collected on this website is intended for processing and sending orders and communicating with Customers, processing requests for information and possible complaints.
The Company, Milagre Lda, guarantees the non-disclosure, sale, transfer, or use for other purposes of personal data provided by the Customer.
All Customers have the right to access, rectify, cancel and oppose their data. If you wish, at any time, to stop being part of the Produtoesotericos.pt / Compratudo.pt / Produtoesotericos.es database, you can exercise this right through the following means:
- Email: [email protected]
- Carta: Rua da Paradela 388
4510-362 Gondomar, Portugal
Placing an order online
The shipping costs stipulated in the online store checkout process may be modified taking into account changes to the values of the contract established between the Company, Milagre Lda and the company CTT Expresso / Ctt Correios or exceptionally high weight of the order.
For all customers whose order is returned due to failure to collect it from CTT services, where it was made using the cash on delivery method of shipping and payment, it will not be possible to make it by the same customer using this method of delivery. shipping. The same customer may make their purchase by paying in advance via postal order to Milagre Lda and including previous shipping costs.
As soon as you complete your order, you will receive an automatic email confirming your order. If the data is not correct, you can immediately change it in your customer area, you can also request a change through our chat, available on the pageprodutoesotericos.pt / Compratudo.pt /produtoesotericos.es, you can also request cancellation of the order carried out.
Product availability
The Company, Milagre Lda cannot guarantee the availability of items until the processing of your order begins. The estimated period for dispatching orders is 24 hours, except in cases where payment is made via bank transfer. In these cases, shipping depends on payment confirmation.
The company, Milagre Lda, only ships on working days. Therefore, neither weekends nor holidays are taken into account when estimating delivery of orders.
In any case, estimated delivery dates are merely indicative. If it is found that any ordered item is not available immediately, every effort will be made to contact the Customer and inform them of the delay, and they may cancel the order if they wish.
Any delay in shipping items, given the estimated dates presented, does not entitle you to compensation.
Guarantees
The Company, Milagre Lda, accepts the exchange or return of its items within a maximum period of 14 days, as long as they have not been used, are sealed and in the appropriate conditions for shipping to another customer.
Transport costs arising from the exchange or return are borne by the customer.
In the event of an order being returned, only the value of the item(s) will be refunded, thus excluding the cost of shipping costs.
If the return is the result of a logistical error on the part of the Company, Milagre Lda, after contacting the customer, will assume the costs of the return, as well as the shipping costs for the correct product.
The Company, Milagre Lda, does not accept returns sent with postage paid or cash on delivery.
Returns will only be accepted within the stipulated period and exchanges are subject to stock availability.
In all cases, any exchange or return request must be made by registered mail that guarantees delivery, to our address, Rua da Paradela 388, 4510-362, S. P. Cova, Gondomar, Portugal.
Produtoesotericos.pt / Compratudo.pt / Produtoesotericos.es reserves the right to unilaterally cancel the order whenever there is a programming error, malfunction of the Company's computers, Milagre Lda, or if the order arrives deformed at its destination .
Applicable Legislation
All purchases made on the website Produtoesotericos.pt / Compratudo.pt / Produtoesotericos.es are subject to Portuguese legislation. Any conflict or divergence of interpretation of the General Conditions of Contract and Use will be submitted to the competent Portuguese Court.
If our client is outside Mainland Portugal, we inform you that any legal proceedings must be forwarded to the Portuguese Courts.
Returns and right to free termination of the contract
The consumer has a period of 14 days, counting from the day on which he acquires physical possession of the goods or from the day on which he acquires physical possession of the last good, in the case of several goods ordered in a single order and delivered separately, to proceed to return your order, and without needing to indicate a reason. Consult this page for detailed information on this topic.
Consumer rights
In the event of a dispute, the consumer can resort to an Alternative Consumer Dispute Resolution Entity:
Porto Consumer Information and Arbitration Center - Rua Damião de Góis, 31 – Loja 6 – 4050-225 Porto Tel.: 225 508 349 / 225 029 791 / Fax: 225 026 109
E-mail: [email protected] / web: www.cicap.pt